The premium gaming company, listed on the London Stock Exchange, decided to bring back the live dealer games in 2012 having dropped them back in 2009, and they have since built a high-quality live casino powered by Microgaming. In 2016, 32Red decided to switch to industry leaders Evolution, who were the sole providers of games for their live casino for a good while. Now, 32Red also added Real Dealer Studios games.
By adding the Playboy branded tables with Playboy bunnies at the start of 2013, 32Red Casino gained a huge advantage over their competitors, and it appears set to remain at the forefront of the live gaming industry in years to come. They no longer have this in their love lobby – instead, they house Evolution’s finest tables and some fine games from Real Dealer Studios. The popular 32Red online product won multiple awards, including the ‘Casino of the Decade’ title in 2009 from Casinomeister. The LiveCasinos team has prepared a comprehensive 32Red live casino review, supported by our takes on the site’s banking possibilities, native tables, bonuses and more.
Being a customer of 32Red comes with a certain prestige, but are there added benefits to it? Yes, there are promotions involved and it all starts with the 32Red welcome bonus. Well, technically, it all starts with the 32Red no deposit bonus, but since it only counts for slot games, we will not cover it in our 32Red live casino review. The promo department continues to lure registered players with further offers, but sadly, we were having a hard time finding a deal suitable for a live casino player. It seems there were incentives in the past, according to the archives, so we hope they bring them back soon enough.
First Deposit Bonus
150% up £150 (debit card deposits only)
At 32Red, registered players are eligible for the new customer first deposit bonus. They just need to go to the cashier and make a qualifying first deposit of at least £10. In that case, they will receive a 18+ begambleaware.org New accounts only. Min. £10 deposit, debit card only. Up to 50x wagering, game contributions vary, max stake applies. 7 day expiry. 18+ begambleaware.org. T&C apply.
18+ begambleaware.org. T&C apply.
At 32Red, registered players are eligible for the new customer first deposit bonus. They just need to go to the cashier and make a qualifying first deposit of at least £10. In that case, they will receive a £15 bonus. Players also must opt-in using the notifications to receive the bonus. By depositing £100, they would generate a maximum £150 bonus. Only deposits made by players using a debit card qualify for this bonus. The bonus is valid for 7 days from the day of qualification and can be used on a range of games. Some games, including specific live casino games, are excluded from the welcome bonus. The bonus funds need to be wagered 50 times before withdrawal. 18+ begambleaware.org. T&C apply.
Club Rouge players are entitled to many perks at the casino, but the status of a VIP and a member of the Club Rouge can only be achieved by receiving an exclusive invitation. Standard players earn loyalty points, known as Red Rubies, and VIPs do this at an improved rate. Moreover, VIP Club Rouge members can exchange the loyalty points for cash – no wagering requirements. The scheme also includes a birthday gift, enhanced deposit bonuses, membership treats, personal support service and exclusive promos.
32Red takes great pride in the 500+ games it has on offer, and a decent portion of those titles are live dealer games. The lobby lists 35 titles at the moment of writing, but there are double the tables once you enter the category-specific lobbies (blackjack lobby, roulette lobby). As we’ve mentioned before, 32Red has always been keen on live casino solutions and among the first brands to adopt them in the first place. Aiming to please the audience, they changed their portfolio several times. The cooperation with Microgaming ceased and Evolution stepped in to save the day. Recently, the operator also added games from Real Dealer Studios, which boost the variety a notch.
32Red has stayed true to the casino classics that remain extremely popular in both online and land-based establishments, with Live Roulette, Live Blackjack and Live Baccarat taking the centre stage. Their live casino also features a decent selection of live poker games and several specialty titles, as well as classic formats of roulette, baccarat and blackjack.
Even though 32Red features several blackjack and roulette tables designed specifically for the VIP players, high rollers can also request private rooms and increased betting limits by contacting the customer support team, and chances are the casino staff will give their best to accommodate their desires. But, even without playing at exclusive tables, VIP players will be able to stake considerable amounts of cash, given that roulette games support wagers up to several grand per spin, while blackjack and baccarat follow suit. If you enter the blackjack lobby, you’ll find tables with stakes that range from £0.50 to £2,500 minimums and £100 to £10,000 maximums.
The history of 32Red’s dealings with live casino software providers is an interesting one. After appeasing male gamblers with the Microgaming Playboy suite, the operator moved away from this package and added Evolution hit titles instead. All has been said about Evolution Gaming already. They are a tough nut to crack and they have positioned themselves at the very top of the live casino mountain. Evolution Gaming’s lobby has everything – qualified dealers, high-class environments, game variety and innovation.
As for Real Dealer Studios, they emerged as yet another shining star in the iGaming sky, promising top-quality interactive video gaming in a way that has never been seen before. Their approach is different and they rely on the human aspect of live casino gambling. Real Dealer Studios employs professional actors, film directors and post-production crew to deliver its games. They provide error-free dealing, fast loading and a one-to-one experience. Real Dealer Studios debuted at ICE London 2020, so they are new and exciting and we can’t wait to see what else they bring to the (gaming) table.
To make a deposit at 32Red, log in to your account and click the “Deposit” button in the top right of your screen. This will direct you to the banking page, where you will be given a number of options to use to fund your casino account – options available in your country. At the time of making your first deposit you will be able to select a deposit; not selecting a limit will result in the default value being applied. Customers from the UK are no longer able to deposit or withdraw using a credit card as per new regulations by the UKGC. After playing 32Red casino games for real money, you can use the web-based facility of the transaction history, showing you the details of your deposits and withdrawals.
|Deposit Methods||Title||Fees||Minimum Deposit||Maximum Deposit||Processing Time|
|Visa||Free to 2.5% (Variable)||€10||€4000||Instant - 5 Business Days||DEPOSIT|
|Skrill||None||£10||£10000||Instant to 48 Hours||DEPOSIT|
|Paypal||None||£10||£1000||Instant up to 48 Hours||DEPOSIT|
|Neteller||None||€4000||1-4 banking days||DEPOSIT|
|Mastercard||Free to 2.5% (Variable)||€10||€4000||Instant - 5 Business Days||DEPOSIT|
|Maestro||None||Instant - 5 Business Days||DEPOSIT|
|Withdrawal Methods||Title||Fees||Minimum Withdrawal||Maximum Withdrawal||Processing Time|
|Visa||Dependent on the issuing bank||€20||€3990||Instant||DEPOSIT|
|Skrill||Free||£10||£10000||Instant to 48 Hours||DEPOSIT|
|PayPal||Free||£10||£4000||Instant to 48 Hours||DEPOSIT|
|Skrill Rapid Transfer||DEPOSIT|
Users may view any recent withdrawals made in the PlayCheck section of their account in real time. Once you request a withdrawal, it should be processed the following day most of the time. The banking hours of the 32Red cashier are between 9 am – 5 pm (UK time) Monday to Friday. The casino does not process withdrawals over the weekend. Keep in mind that withdrawal requests worth £100k+ may need to be processed in increments. According to customer feedback, 4-5 days or more is considered normal for 32Red withdrawals, especially with the compulsory pending period of 24h, and no weekend processing.
For players who are spending most of their day on the move, we bring good news from 32Red. They don’t have to wait until they are back at home to play. They can just fire up the website on their mobile device and have the same 32Red casino experience – adapted to the touch screen The 32Red mobile site works well with the different tabs reserved for different game types, but the loading times can be a bit slower. As an alternative, there is an app for iOS and Android. The 32Red app provides an easier route to reaching the games you want to play and manages to achieve the same speeds as the desktop site. The Android app becomes available on-site, whereas the iOS app can be downloaded from the iTunes App Store.
Android (Android Phone & Tablet)
iOS Apple (iPhone & iPad)
Windows (Windows Phone & Tablet)
Regular croupiers based out of Latvia and Romania are friendly, knowledgeable and always ready to chat with players, making the entire gaming experience even more rewarding. English is the language spoken on the casino floor, so we must report an absence of non-English speaking croupiers. Considering the website's dedicated UK-friendly attitude, it makes sense. Obviously, adding native tables would certainly improve the objective status of the lobby in the eyes of a reviewer. Perhaps 32Red has estimated such an investment is not needed. The folks from Real Dealer Studios are also sticking to English – and their script.
An award-winning customer support team is available 24/7 and can be reached via instant chat, email, toll-free phone, Skype or regular mail. The 32Red Skype Name is Skype_32red and the email address you can write to if you have any issues to elaborate on is [email protected] The Live Chat facility becomes available after signing up. Meanwhile, the Help Centre section is full of useful info for visitors and players alike.
32Red is widely regarded as one of the world’s most reputable gaming companies and their live casino powered by Evolution Gaming/Real Dealer Studios has clearly lived up to the billing. Offering the best blackjack, roulette, baccarat, and poker tables, impeccable video stream and high betting limits, the casino provides their customers with a perfect setting for live dealer games, while premium banking methods and top-notch customer support team are in place to ensure the players can fully focus on their gaming.
A well-respected casino such as 32Red could not disappoint us. Summing up everything we experienced while composing our 32Red live casino review, we can honestly say the operator is not running on false fame and glory. They have worked for it and they continue to bring joy to live casino players across the UK and beyond. We would like to see more bonuses and lower requirements for rollover, though, and have this as our only major nit-pick.