Box 24 Casino online is one of the several properties of DeckMedia. It was established in 2009 and it holds a license to operate issued by the Government of Curacao. Over the years, the brand has changed various providers, but currently relies on the products made by Pragmatic Play, Betsoft, Octopus Gaming and Vivo Gaming. While the casino mostly targets slot players, the offering of live dealer games is not at all bad. The range of available games, however, may vary depending on the player’s country of residence.
Blackjack, roulette and baccarat are the basis of the live casino section at Box 24 and registered players can wager real money on these games via direct download, instant play or the HTML5 mobile platform. The games are streamed 24/7 from multiple studios in Asia and the Caribbean.
Once a player becomes a member of Box 24 Casino, he or she will receive 25 free spins upon registration. Besides the no deposit bonus, new users can also claim 675% match bonuses on their first five deposits. To request a withdrawal, players must wager a minimum of 35 times the deposit and the corresponding bonus amount. The terms and conditions do not specify if live casino games contribute to meeting the wagering requirements.
The Box 24 promotions page is overflowing with tournaments, cash giveaways and daily offers, but they are mostly centered on slot machines. Luckily, the Loyalty Cashback offer stands every week (15% cashback credited on Mondays) and encompasses all deposits made the previous week.
Vivo Gaming delivers world-class live casino tables games, and some of the most popular ones can be found at Box 24 Casino. The company specializes in live roulette, blackjack, baccarat and poker, as well as several other Asian-style gambling games. The games include communication with the dealer and socialising with other players by typing messages into a chat box, as well as the possibility to switch between 2D and 3D mode.
Loading Live Blackjack introduces the player into a modern studio where other tables can be seen in the background. The player is facing the blackjack table and the video occupies the entire screen. All the functions are neatly organised in a side menu, so there’s nothing to clutter the view or distract the user. Both female and male dealers can be seated at the table where blackjack is played with 8 decks of 52 cards.
Since it is a 7-seat blackjack version, there is a Bet Behind possibility in the case of all the seats being taken. Blackjack pays 3 to 2, insurance which pays 2:1 and the dealer stands on all 17s. The player can check the game history and read the rules. Side bets include 21+3 and Perfect Pairs. It seems as if the monitors used to help the dealers to keep track of what’s going on are positioned above their heads, so they tend to look up instead of straight ahead (which gives the illusion of keeping eye contact with the players).
The Live Roulette version you will find at Box 24 is a classic European variant with a single zero and 36 numbers. The video feed takes up the entire interface and only a small portion of it below the wheel is reserved for the computer-generated betting area which, in its own merit, can be seen in 3D and 2D view. The camera transmits HD image and uses zoom in to switch focus, but it is noticeable that there are no cuts between frames.
The players have 60 seconds to place their bets, and they can make use of the Hot & Cold stats, save favorite bets, write comments through the chat widget, use the Rebet facility and enable racetrack layout. Available wagers include inside and outside bets, as well as 5/8 series, 0/2/3 series, Orphans and 0 Games. A straight bet pays 35 to 1 and the table allows standard betting limits and VIP limits.
Several Live Baccarat tables are present at the Box 24 Casino lobby. They are all located in stylish surroundings and the background noise adds to the experience. The dealers may be both male and female, they speak good English and they greet every player that joins the table. Baccarat is played with 8 decks of cards and the rounds are quick and dynamic. There are only 25 seconds to place the bets, during which time players can use the Rebet and Rebet x2 features if they wish to repeat their previous wagers.
The cards drawn are shows clearly, but there is also a digital representation of each card that gets dealt. Available wagers include the standard Banker, Player and Tie, as well as Player Pair, Player Bonus, Banker Pair, Banker Bonus, Perfect Pair, Either Pair and Small/Big.
The Vivo Gaming suite is well equipped with diverse formats and game modalities, but not all of them are available at Box 24 live casino. The lobby lacks sic bo, craps and Dragon Tiger, but can include Spanish Roulette or Baccarat Squeeze VIP, as well as Portomaso and Oracle tables, depending on the location of the player.
Box 24 Casino benefits from standard table limits, but some tables may carry an optional higher table range. For example, live baccarat can be played for 500 to 5,000 currency units per round, whereas roulette in VIP mode allows bets from 100 to 500 currency units.
Dealers tend to be fluent in both English and Spanish, but in case that the players aren’t familiar with the two primary options the interface can be translated into over a dozen languages by using the language icon in the top right corner of the screen. Box 24 Casino employs a dedicated customer support team whose members are is on hand to answer any questions customers may have 24/7.
The FAQ section contains in-depth answers about common topics, whereas concrete issues should be described sent via email. There is no phone support and no live chat facility, but the email service is up to par.
Box 24 Casino is a solid online gambling destination for Australian players. The site offers huge deposit bonuses and competitive prizes for active users who are betting real money on a regular basis. The live dealer games delivered by Vivo Gaming are quite good and very visually oriented. We must remind that some regions can access barely a handful of tables, whereas others can enjoy rare options such as Baccarat Squeeze VIP.
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