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Black Diamond Review, Details and Rating

Black Diamond

Black Diamond

  • LiveCasinos Star
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  • LiveCasinos Star

Players accepted from

united-states

Overall rating #5

3.9

Australia rating #5

4

South Africa rating #5

4.2

Trust & Reliability

  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star

Stream Quality & Sound

  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star

Game Selection

  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star

Banking Methods

  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star

Customer Support

  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
  • LiveCasinos Star
Highlights for Black Diamond
  • Several roulette options
  • Experienced operator
  • Nice set of banking methods
Best For
  • livecasinosAustralia, South Africa
  • livecasinosLive roulette and live poker
  • livecasinosVISA, MasterCard, ecoPayz
  • livecasinosWelcome bonus, Cashbacks
Get Up To 750% on Your First Three Deposits!
PLAY HERE

200% bonus up to $2,000, 250% up to $2,500, and 300% up to $3,000 on your first three deposits, respectively. $10 minimum. 35x wagering requirement, but also includes up to 100 free slots. Additionally, new customers get a no deposit bonus of 25 spins. 18+ only. Please gamble responsibly. Full T&Cs apply.

Casino Details
  • OwnerOwner: Engage Entertainment Group Inc
  • EstablishedEstablished: 2009
  • Live GamesLive Games #: 5+
  • License License:
    Curaçao

    Curaçao

  • Minimum DepositMinimum Deposit: $10
  • Minimum WithdrawalMinimum Withdrawal: $20
  • Withdrawal LimitsWithdrawal Limits: $2 - $12,500
  • Withdrawal TimeWithdrawal Time: 1 - 5 days
  • Languages Languages:

    English,

    Portuguese,

    Spanish

  • Currencies Currencies: Australian Dollar (AUD) Bitcoin Canadian Dollar (CAD) UK Pounds (GBP) US Dollar (USD) +1
    All supported currencies
    • South African Rand (ZAR) Australian Dollar (AUD)
    • South African Rand (ZAR) Bitcoin
    • South African Rand (ZAR) Canadian Dollar (CAD)
    • South African Rand (ZAR) UK Pounds (GBP)
    • South African Rand (ZAR) US Dollar (USD)
    • South African Rand (ZAR)
  • Support Support: Email
Devices
Android Apple Desktop Mobile Tablet Windows
Top 5 Countries

Review of Black Diamond Live Casino

iGaming is, without a doubt, one of the most volatile industries. It’s not so rare to see online casinos exist for 4-5 years and then just drop off the face of the Earth. Trends change a lot and players have no problem settling for a better option, if it exists, that is. Black Diamond is one brand that’s managed to navigate the various trends and be a decent option ever since 2009. But how are things going in 2021? Should you still consider them as your go-to site? Well, we’ve put together this Black Diamond live casino review just to answer that. If you want to know more, keep reading.

Black Diamond Sign-Up Bonuses and Promotions

Honestly, Black Diamond casino bonus offers have exceeded our expectations. The casino has an array of bonuses, some of which come in very interesting formats. That’s something we very much like to see. We’ve gotten seriously tired of the same old same old, so any refreshment is welcome. The highlight of the Promos section is definitely the Black Diamond casino welcome bonus, followed by a nice alternative. There are plenty of other promos available, but most of them aren’t really targeted at live dealer games. So, if you want to get an extra boost for your gaming tables, check out the table below for more details.

Type

No deposit bonus for new players

Offer

25 Free Spins Up to $100

Claim

Bonus only available to new accounts. Must verify your account and provide necessary information first. Bonus and winnings cannot be withdrawn. After spending the spins, you get an additional first deposit bonus, which is a 100% match up to $100. This deposit bonus can in turn be used at live dealer tables.

CLAIM BONUS

Bonus only available to new accounts. Must verify your account and provide necessary information first. Bonus and winnings cannot be withdrawn. After spending the spins, you get an additional first deposit bonus, which is a 100% match up to $100. This deposit bonus can in turn be used at live dealer tables.

Welcome bonus for new players

3-Part Welcome Bonus Up to $300

Bonus is activated by providing the code BONUS when making your first three deposits.1st deposit is matched 50% up to $100, while the other two give you an additional 50% and 25%, also up to $100. Live blackjack and roulette contribute to the 25x wagering requirements. See full T&C for details such as expiry date, your rights, etc.

CLAIM BONUS

Bonus is activated by providing the code BONUS when making your first three deposits.1st deposit is matched 50% up to $100, while the other two give you an additional 50% and 25%, also up to $100. Live blackjack and roulette contribute to the 25x wagering requirements. See full T&C for details such as expiry date, your rights, etc.

Live Casinos25 Free Spins Up to $100

This Black Diamond Casino no deposit bonus may not be necessarily connected to live dealer tables from the get-go. Instead, you get 25 free spins for select slots in the casino lobby. Then, once you spend those spins, your winnings will be converted to a deposit bonus. Once you make your first deposit, you will be able to get a 100% match on the amount you’ve won through the spins. The maximum is $100. Usually, we avoid bonuses that can’t be immediately used for live casino games, but Black Diamond Casino really intrigued us with this one.

Live Casinos3-Part Welcome Bonus Up to $300

To be fair, this isn’t the only welcome bonus for playing Black Diamond Casino games. The first one, which nets you up to $999, can’t be used at live dealer tables. That’s why didn’t pay any mind to it. This 3-part promo, however, lets you partake in live action. On your first two deposits, you get a 100% match up to $100. The third one rounds the bonus out, giving you a 25%  up to the same amount. Roulette has a 10% contribution rate, while blackjack sits at 2.5%. Not ideal, but gets the job done.

Live Casinos
The Live Casinos team enjoyed playing through these two bonuses. Despite their small flaws, you should definitely claim them and start your live casino journey the way you’re supposed to.
Live Casinos

Black Diamond Live Game Collection and Software

Live Casino
Games

5+

Table limits

$2 - $12,500

VIP Tables

Yes

Private Tables

No

So, now that you know what a Black Diamond live casino bonus can do to help you, it’s time to see what you can use it on. With this site, we see a problem all too familiar. Black Diamond Casino decided to source their tables from two providers – Fresh Deck Studios and Pragmatic Play. Not much is known about the first provider, but they claim to have an all-around package for players of various experience levels. For some reason, Black Diamond Casino didn’t pick up the full offer, instead only scratching the surface of Fresh Deck’s promising portfolio. Let’s see the games in more detail, shall we?

Games

When we registered at Black Diamond Casino, we didn’t know a whole lot about Fresh Deck Studios or their prowess in the industry. Sure, we’ve seen them at ICE conferences several times, but never once did we come across their tables. Honestly, we were pretty impressed by what we saw. They’ve managed to avoid many of the mistakes we’ve seen new providers make time and time again.

Will There Be Other Games? 

There’s no way of knowing this. Fresh Deck Studios does have a lot more to offer than these few games. That’s why we sincerely hope to see Black Diamond Casino start offering more tables, and expand its portfolio a bit.

Here’s what Black Diamond has to offer at the moment.

VIP High-Stakes Play & Betting Limits

The minimum bet at Black Diamond Casino is $0.5, and this is true for most tables. Some might impose a $1 threshold, but this is a normal variation. However, when it comes to the three available VIP games, you can enjoy the same lower limit, but also have the opportunity to place bets as high as $12,500. English VIP Roulette was one of our favorites. This creates a hybrid environment, where both rookies and high-rollers can co-exist. We at LiveCasinos.com are always proponents of strengthening the community by increasing the level of flexibility. However, if you want a truly premium VIP experience, look for another casino.

Live Game Min/Max bet Tables Play Game
Blackjack VIP $50 - $10,000 1 PLAY HERE
French Roulette $5 - $10,000 1 PLAY HERE
Live Roulette $5 - $5,000 1 PLAY HERE
Roulette $5 - $2,500 1 PLAY HERE
VIP Roulette $5 - $12,500 1 PLAY HERE
English VIP Roulette $5 - $12,500 1 PLAY HERE
Casino Hold'em $1 - $500 1 PLAY HERE

Game Providers

As of July 2021, Black Diamond Casino only uses Fresh Deck Studios for its live dealer section. Up until then, you could find a host of Pragmatic Play games on this casino-s premises. This was really perplexing to us, as every great casino likes to have a diverse collection of games and tables. Even though Evolution is probably the best in the whole business, there’s still a lot to enjoy from other companies. But if a company is so good, we don’t mind seeing only them in a casino’s lobby. However, a problem arises because Black Diamond Casino didn’t even get the full package. Without a doubt, Fresh Deck Studios has enough firepower to satisfy your basic needs, but this casino decided against doing so.

Since we’ve noticed a lot of things wrong with Black Diamond Casino’s live dealer tables, we at least hope the banking section would be a bit of redemption. Unfortunately, this isn’t the case. On the surface level, they do seem to get a lot of things right. However, we couldn’t believe our eyes when we saw that your withdrawal limit. Yup, you read that right. Depending on whether your level is Basic, Silver, Gold, Platinum, Titanium, or Master, your weekly withdrawal limit will rise. We do not condone conditioning basic features through excessive spending. This doesn’t promote responsible gambling and is a shady practice.

Deposit Methods Title Fees Minimum Deposit Maximum Deposit Processing Time
AstroPay Prepaid/Virtual Card, E-Wallet None Instant - 48 Hours DEPOSIT
Bank Transfer Credit Card Free DEPOSIT
Bank Wire DEPOSIT
Bitcoin Cryptocurrency Varies €10 €4000 Instant DEPOSIT
Bitcoin Cash Cryptocurrency Varies DEPOSIT
EcoPayz E-Wallet, Prepaid Card, Money Transfer Free DEPOSIT
Ethereum Cryptocurrency Instant Instant - 24 Hours DEPOSIT
Litecoin Cryptocurrency None (Check your payment provider) DEPOSIT
Maestro Debit Card None Instant - 5 Business Days DEPOSIT
Mastercard Credit Card, Debit Card, Prepaid Card Free to 2.5% (Variable) €10 €4000 Instant - 5 Business Days DEPOSIT
Neteller E-wallet, Prepaid Card, Money Transfer None €4000 1-4 banking days DEPOSIT
Skrill E-Wallet, Prepaid Card, International Money Transfer None Instant to 48 Hours DEPOSIT
Tether Cryptocurrency Variable but low Instant - 1 Hour DEPOSIT
Visa Credit Card, Debit Card, Prepaid Card Free to 2.5% (Variable) €10 €4000 Instant - 5 Business Days DEPOSIT
Withdrawal Methods Title Fees Minimum Withdrawal Maximum Withdrawal Processing Time
Bank Transfer DEPOSIT
Bank Wire DEPOSIT
Bitcoin DEPOSIT
EcoPayz DEPOSIT
Litecoin DEPOSIT
Neteller DEPOSIT
Skrill DEPOSIT

When it comes to the good stuff, it’s nice to see Bitcoin being available as a deposit and withdrawal method. The fees are almost nonexistent, except for a few platforms. All in all, it’s not a bad banking section, but it doesn’t provide anything special or praise-worthy. And besides, Black Diamond Casino can offer every banking method imaginable. That still won’t excuse them from tweaking your withdrawal limit depending on how much you spend. Sure, some extra VIP perks and promos are great to see, but there are some things that shouldn’t be locked away. We seriously hope they get rid of this pointless condition.

Black Diamond Live Casino Mobile Compatibility and Gameplay

If you are intrigued by Fresh Deck Studios and don’t mind some of the downsides of Black Diamond Casino, then you’ll be pleased to hear about cross-platform compatibility. You can enjoy every table offered on your mobile device as well, given that you run either iOS or Android. We’ve been getting quite a few questions about Windows Mobile. Throughout our testing period, we tried playing Black Diamond casino games on Windows devices, but there were a lot of bugs. Tablets are also a great choice, as the wider screen lets you enjoy that Fresh Deck UI on a larger scale. Black Diamond Casino mobile is definitely on par with modern gaming standards.

Black Diamond is compatible with the following mobile devices:

Casino available on Android devices

Android (Android Phone & Tablet)

Casino available on Apple iOS devices

iOS Apple (iPhone & iPad)

Casino available on Windows devices

Windows (Windows Phone & Tablet)

Native Languages and Customer Support

It is confirmed that Fresh Deck Studios has some native tables in its portfolio. Their Russian and Spanish tables aren’t widely available, but they are an option. However, Black Diamond live casino doesn’t include any of these extra options. This is a strange choice if you ask us. They claim to be an international brand, with the goal of providing exciting promos and software to people from all around the world. But then, at the same time, you can enjoy the company of English-speaking dealers. English has indeed become a global language, but it’s nice to hear your mother tongue every once in a while, right?

The same goes for customer support, they only speak English. And when it comes to actually reaching them, it’s a mixed bag. While the answers we received were indeed helpful and pointed us in the right direction, we received them after about 48 hours on average.

There’s absolutely no reason why email correspondence should take this long. And why is there no phone or live chat option? This blame isn’t on the agents themselves, who do the job to the best of their ability. On the other hand, Black Diamond Casino has taken a lazy approach to customer support and it remains one of their glaring weaknesses.

Our Summary of Black Diamond Live Casino

Black Diamond live casino is not a terrible option, but it’s not very good either. When it comes to the game themselves, the Fresh Deck Studios package at your disposal is nothing to write home about. If you ask us, it’s barely more than the basic set of games a player needs. And if you know us at LiveCasinos.com, we’re looking to go a bit beyond the basics. The customer support needs work, as well as the awful VIP-based conditions for withdrawal limits. For a site that’s been on the market for so long, it’s honestly baffling to see them make so many rookie mistakes.

Restricted countries:

Visit the official site of Black Diamond Casino to see the full list of restricted countries and territories. Better to be safe than sorry, right?

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4.5/5

Black Diamond live casino doesn’t bring anything new to the table. If you’re a beginner that’s just looking to get your feet wet, this isn’t too bad of an option for your first rodeo. Otherwise, any experienced live casino player is advised to look elsewhere.

August 2021

Frequently Asked Questions

No, the site has a legitimate license from the Government of the Netherlands Antilles. We’ve also scoured online forums and blogs, and we haven’t been able to see any accusations or incidents. We received our money without any issues, too.
Yes, there are four VIP tables currently available. We believe them to be good because they have a low minimum bet and allow you to boost your bankroll if things start going well.
If you’re a beginner, you will like this site and Fresh Deck’s table. For intermediate and pro players, LiveCasino.com would suggest looking at some other live casinos we’ve reviewed.
Yes, they have a license from Curacao eGaming, through the Government of Netherlands Antilles.
There is currently just one blackjack game available at this site. It’s unknown whether they’ll add more or not.
The no-deposit bonus is interesting, as well as the $300 you can get from the welcome bundle. We believe you should try it out. It’s not a scam and it can help a bit.
Yes, Black Diamond Casino offers a single variant, classic live Hold’em.
No. Unfortunately, all cards are only usable for deposits.
Through the following email: [email protected]
Yes, the site has a VIP ladder with six levels. As you advance through it, you will be given additional perks, such as exclusive promos and higher weekly withdrawal limits.

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