Live Casinos FAQ | Frequently Asked Questions on Live Dealer Casinos

Are live casino sites safe?

That depends on the site in question. Licenced, upstanding live casinos are safe. We only promote reputable, secure live casino sites on our site, so you can rest easy if you stick to the ones you find here. That said, staying safe online is a two-way street. Be careful with what you do with your personal and financial information, and always remember that gambling can be addictive.

When are live casinos opened?

Due to their international audience and online-only service, most live casino games stream 24/7. However, some specific games do have downtimes. However, unless we explicitly specify that a game has working hours, you can assume it’s live all the time.

Are live casinos legal?

There is no universal answer to this question because laws and regulations are not the same everywhere. All safe live casino sites operate under a license, so they’re completely legal and regulated. This is one of the many reasons you should worry about an operator’s licensing. Now if you’re wondering is it legal to gamble online, we can’t answer that without knowing where you live. It’s completely legal in some countries, illegal in others, while some countries only allow you to gamble with companies registered in the same jurisdiction. As a rule of thumb, players almost never face legal repercussions, even if the casino operation is not regulated by the correct authorities. That said, you should familiarize yourself with the gambling laws in your country, state, or jurisdiction.

How do live casino sites work?

Much like any land-based casino, except online. Essentially, a live casino is a company with the licenses and resources to offer live gambling online. The site is usually merely just a platform that connects players to live casino software providers. These providers then stream games to the betting site’s users. On the other hand, users deposit money via online payment methods and use it to play live casino games. These games are designed in such a way that players, on average, lose more than they win. This difference stays with the operator as a profit and is usually shared between the platform and the software providers – though this can work differently, depending on the contract.

I want to start playing live casino games. Where do I start?

Right here on LiveCasinos.com! We offer a comprehensive beginner's guide to all things related to live gaming. We can help you find the perfect casino for you with the best bonuses, register, deposit a stake, and start playing today. Moreover, we can direct you to the best live table casino games online. Our reviews all come with instructions on how to play and where to find the games you’re interested in. Better yet, we offer live casino strategy guides so you can start playing optimally as soon as you begin.

Are all games reviewed on LiveCasinos.com games with real dealers?

The majority are, but not necessarily. Titles such as Auto-Roulette don’t feature an actual dealer in their streams but are live casino games nonetheless. The process of spinning the ball is simply automated. Moreover, we sometimes make exceptions for RNG games that are specifically designed to look and feel like live dealer games. For example, Evolution’s First Person series is a set of typical RNG casino games when you strip away the presentation. Still, the games emulate Evolution live casino titles closely enough, so we featured reviews for them.

How are Live Casino Games different from other online casino games?

You may have come across regular, non-live casino games that don’t feature a stream of a dealer. These use a process called Random Number Generation to determine the results. Essentially, the games work on their own with no human interaction except for the player. Live dealer games, on the other hand, use real croupiers and physically shuffling, dealing, or spinning to determine the outcome of wagers. This brings you closer to the experience of a regular brick-and-mortar casino, though at a price of some minor inconveniences.

Can I play live dealer casino games at LiveCasinos.com?

No. Though online casino sites are our work and our passion, we do not offer any sort of online gambling on this site. We merely direct our readers to sites that offer such services.

What games can be played at live casinos?

The full list is long and keeps getting longer, but we can offer some examples. The most popular live games are generally classic casino games you could find on any gambling establishment’s floor. Examples include blackjack, roulette, baccarat, casino poker, sic bo, and even craps. Some other playable games include:

Casino hold ‘em
3-card poker
Hi-Lo
Keno
Lottery
Dragon/Tiger
Andar Bahar
Teen Patti

However, this is just the tip of the iceberg. There are dozens of live dealer specialty games that don’t fit into any of these categories. For example, game-show-like titles such as Dream Catcher by Evolution keep getting more popular each year.

Can I play live casino games in languages other than English?

Absolutely, though not all languages are covered, as you might imagine. On one hand, most quality live casinos online feature language options. The same can be said for the games’ UIs, which often offer language settings. Finally, special native-speaking live tables are available for languages such as Spanish, German, Italian, Turkish, and a host of others.

What is a live casino bonus?

Live casino bonuses are rewards and freebies players get for playing live casino games at a certain site. These almost always depend on the service provider and not the games and software providers themselves. Casino bonuses can take many forms – from incentives for new customers to loyalty programs for returning players. For example, the so-called welcome bonus is one of the most common types of live casino promotions. Usually, this involves the site offering a percentage-based bonus to the player’s first deposit. For instance, you could deposit $10 and receive a free 10$ bonus to bet with.

Do I need coupons or codes for live casino bonuses?

Generally speaking, no. Most top live casino sites these days don’t bother with codes and just offer promotions to anyone willing to opt into them. That said, limited-time special promotions with codes do pop up from time to time. You can keep an eye on our promotions page to be notified if any are available.

Why are live casino bonuses important?

Most live betting sites depend on a handful of software providers to produce and stream games. The casino site is merely a platform for these – tough the two overlap from time to time. Either way, this means that the majority of top casino sites essentially have identical games in their portfolio. Of course, not every casino works with every provider out there, but our point still stands. Similarly, the best casinos are looking to satisfy very similar industry standards, resulting in similar offers. Live dealer casino bonuses, however, are not impacted by any of this. That’s why a good bonus can often be the reason you choose one site over another.

Where can I find the best live casino promotions?

LiveCasinos.com has a page specifically dedicated to bonuses and promotions. It compiles, compares, and calculates the best casino bonuses online. Moreover, you can find detailed information on how live casino bonuses work and how to find the right offers.

Which currencies can I use to make online casino payments?

This depends on which betting site you are using. Large brands that target international audiences can boast tens of available currencies, however, giving you plenty of options. Another thing to consider is your choice of payment method, which can also impact whether you can use a certain currency to bet online or not.

Do live casinos charge a commission on payments?

The best ones do not. Still, there are live casino sites out there that charge a small commission on withdrawals. If this is true, it will be stated on the corresponding live casino reviews on LiveCasinos.com.

Can I deposit to online casinos with cash?

In most cases no, not directly. Some gambling companies have a physical presence and allow you to do this, but don’t count on it as an option. However, you can still deposit into a casino using pre-paid vouchers. These can be bought in stores with cash. The most common type of such voucher is the Paysafecard, one of the most widespread payment methods at live casinos.

Can I use more than one method to make payments at online casinos?

Most players use one method for all their casino-related transactions, but some sites do allow you to deposit and withdraw however you want. That said, forcing you to withdraw funds the same way you deposited them is a common practice among gambling sites. This is usually done for safety reasons, and to keep track of cashflow.

I’ve made a withdrawal from a live casino and haven’t received the money. What do I do?

First of all, check the withdrawal times for that payment method at the casino site you’re using. Withdrawals often take some time to process, ranging from a few hours to days. If you’re positive you should have received the money by now, contact the operator’s customer support.

Is my money safe in a live online casino?

If your account is with a reputable, licensed gambling site with positive reviews, then yes. Casinos dedicate a lot of resources to encryption and security. While there have been data leaks in the past, these are rare and have never caused financial harm to anyone yet. Remember that the overwhelming majority of internet security breaches happen due to people not being careful, not breaches of internet security. In other words, be careful about your connection’s security and do research on casinos before you register, and you’ll be fine.

Why do I have to verify my casino account?

Gambling is a highly regulated business, and operators need to be completely sure about who they’re dealing with. That’s why they’ll ask for personal identification before you can play. For instance, they need to know that you’re over 18. Moreover, having your information makes it easier for them to process withdrawals. Similarly, they may need to be able to access your financial history with the gambling site for legal reasons.

Why can’t I access some games on my casino even though I can register at it?

Live casinos need to be licensed in your jurisdiction before they accept you as a customer. Casino software providers are technically gambling companies, so they need licenses as well. With that in mind, you may run into situations where a casino is licensed in one place but the provider offering a specific game isn’t. This means that you’ll be prevented from playing games made by that provider.

How do I control my spending while gambling?

Keeping an eye on your spending is crucial, especially for the sake of avoiding problem gambling. Most top casinos offer tools to help you with that. For instance, you can regularly check the payments tab and know how much you’re spending. Moreover, you can impose daily, weekly, or monthly limits to how much you can deposit. Lastly, responsible live casinos offer self-exclusion options for those that want to take a break.

What is problem gambling?

Gambling can be highly addicting, which in turn can cause problems. Problem gambling includes any sort of gambling behavior that grows beyond merely playing for fun. This can be as severe as compulsive gambling and addiction or as relatively small as losing more than you’re prepared to. To find out more about problem gambling, dealing with it, and early prevention methods, you can refer to organizations such as ICRG, GamCare, and GamStop, or the NPCA.

Are there any system requirements to play live casino games?

Not really, though that’s quite relative. In most cases, all you need is an internet browser with Java and Flash. However, Flash is slowly being phased out of operation with most browsers, so you likely don’t need that either. As far as hardware goes, there are no real minimum specifications because the bar is set really low. As long as you can watch an online video or stream without issues, you’re good to go.

What happens to my bet if my connection is interrupted?

Any bets you already placed will be settled as usual, with some exceptions. For instance, if you’re playing a game that requires further interaction such as blackjack, your bet will be pulled and voided. That said, this may vary on a game-by-game basis, so be sure to check the game’s info panel. You will also leave any tables you’re playing at. You will be able to get back in as soon as your connection is back to normal.

What operating system can I use to play live casino games?

Almost all live table games are played using your browser. In other words, as long as your browser is able to run the title, so can you. This easily covers all mainstream systems like Windows, Linux, and macOS.

My game is freezing/crashing/running slow. What can I do?

The first thing you should do is reload the game page or restart your browser. If that fails, try closing any unnecessary browser tabs, windows, or apps running in the background. Lastly, try restarting your computer. Try opening other games as well – the issues might be on the other end. As a last resort, you can also contact customer service, or consider if your device is having problems not related to live games.