Canadian gaming regulations cause many operators to say goodbye to local customers.
More and more internet gaming operators are leaving Canada. This trend started couple of years ago with Paddy Power, followed by Ladbrokes and others, while the most recent live gaming providers that have decided to withdraw from the Canadian market are William Hill and Playtech’s affiliate partners Euro Partners. The reasons are unclear, as the operators were not willing to elaborate on their decision but it is definitely connected with Canadian gaming regulations.
William Hill Said Goodbye to Customers in British Columbia
As of two days ago William Hill will no longer be available to customers in Canadian province of British Columbia. The operators have informed all of their customers via e-mail that they will no longer be providing gaming services in their province due to “regulatory reasons beyond their control”. However, the customers who have accounts at William Hill will still be able to access their accounts and withdraw their balance. The email included sincere apologies for this short-notice decision. The mentioned regulatory reasons probably refer to Canadian gaming regulations, which allows legal operation of online gambling to provincial operators, whereas international operators are allowed to provide services as long as their servers are out of Canadian territory. Perhaps a more logical solution for international operators would be to partner up with provincial companies. Possibly, William Hill have that in mind as they have recently given financial support to NYX Gaming in their acquisition of Canadian betting company OpenBet.
Playtech’s Euro Partners Exit for The Second Time
William Hill is not the only operator concerned about the shady regulations in Canada. Playtech’s affiliates Euro Partners had already left the market once in 2013, when they were worried precisely about how Canadian law treats international operators. Soon after that the question was somewhat clarified by the fact that offshore providers are allowed to operate as long as they or their servers are not located on local territory. This saw them come back with a new brand EuropaPlay only to withdraw once again. Europa Partners have announced that they will not be accepting players from Canada as of May 1 and advised their subscribers to close their accounts prior to that date. Whether they will seek an alternative way to return for the third time is yet to be seen.